Purchase agreement

We comply with all regulations in the Consumer Purchase Act (SFS 1990:932), the Distance and Home Sales Act (SFS 2005:59) and the Personal Data Act (SFS 1998:204) on all purchase agreements. When you place your order, we send you an order confirmation, when you receive this confirmation, the purchase agreement comes into effect. We reserve the right to refuse an order, this may be due to the fact that we do not have the product in stock or that we have not managed to reserve the money from your credit card. If we have any problems with your order, we will contact you. In the event of any inaccuracies in stock status or price, we reserve the right to cancel the purchase agreement. All image information should be viewed as illustrations and cannot be guaranteed to reflect the exact appearance of the item. For questions about the meaning of our terms of purchase, please contact us at info[at]oakequipment.com.

Return policy

Unfortunately, we do not offer exchanges. If you want to change or change an order, you can place a new order and return the product you don't want. In the event of a return, you must contact us at info@oakequipment.com or by letter/phone. You can return a product within 14 days of receiving it. You are responsible for ensuring that the returned product is in good condition and that all labeling and packaging are in good condition. After we have received and approved your return, the amount you have paid will be refunded. You will receive an e-mail when the return is complete and the money refunded. It can take 5-15 days from when we have received the return until you have the money back. The products must be returned to: The spoke bearing To: Oak Equipment Ebergviksvägen 34 178 90 Ekerö

Be aware all above is translated by AI.